TRC Chaperone Training
Course Overview
TrustedRide-Certified Services
Procedures for following CDC and Health Departments
Safety First
Transportation Provider
Online Scheduling
Preparing for your TRC Role
In Case of Medical Concerns
HIPAA
Well-being of your Client
Mandated Reporting
Service Animals
Medical Training
Mental Health First Aid
Online Certification Quiz
Medical Training

You have proven, by taking on the role of TRC Chaperone, you are an empathic person. If you are like many TRC Chaperones, you might be in training for a healthcare profession. If a client that you’re assisting through TRC wants advice on their health, you will likely want to help. Recognize that giving a medical recommendation when not at work in a healthcare setting carries a legal risk and is outside the scope of your service as a TRC Chaperone, even if you have a medical professional license. This includes providing any sort of medical advice, education, or care.

According to Gregory Eastwood, MD, interim President of SUNY Upstate Medical University, in Syracuse, New York, "This whole area of giving incidental advice can easily escalate," he says. "There's not a clean line between answering a question or giving a piece of advice and taking care of somebody and taking responsibility for their care."
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During your service as a TRC Chaperone, if a client asks for your opinion regarding a medical issue or you observe something that could warrant medical attention, know that it is outside the scope of your role as a chaperone to provide medical advice. Instead, encourage the client to schedule a doctor's appointment evaluation. Or, if it is urgent, encourage them to seek a walk-in medical appointment or contact 9-1-1.