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Human-Centered Solutions
for Inclusive Research
The High Costs of Patient Dropouts
30%
...of clinical trial dropouts are attributed to transportation issues.
$50,000
...reported costs to trial sponsors for every participant dropout.
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6-12 months
... average delays caused by recruitment and retention challenges.
TrustedRide CERTIFIED delivers a strategic solution to one of the most persistent challenges in clinical trials: participant dropout due to transportation barriers.
THE PROBLEM:
Participants dropout due to a lack of transportation options.
OUR SOLUTION:
Certified Chaperones and transportation coordination.
TrustedRide CERTIFIED delivers a strategic solution to one of the most persistent challenges in clinical trials: participant dropout due to transportation barriers.
Whether in urban, suburban, or rural areas, limited access to reliable transportation continues to prevent priority populations from enrolling in or completing trials—delaying timelines, inflating costs, and undercutting data integrity.
Boost Retention
Fewer missed visits and higher trial completion rates
Regulatory Compliance
Partnerships to support FDA diversity guidance
Targeted Cohorts
Reliable access for rural and low-income participants
Operational Efficiency
Lower costs, reduced delays, and better outcomes
By integrating rideshare networks, NEMT providers, and local transportation workforce partners, TrustedRidersâ„¢ ensures a dependable transportation solution. Our network of certified chaperones, who offer door-to-door support, strengthens this model. This model improves participant retention, supports compliance with FDA diversity enrollment guidance, and expands access for underrepresented populations.
Enhancing every journey with
confidence, compassion, and care.
TrustedRide CERTIFIED (TRC) is the essential layer in patient navigation, offering professionally trained chaperones, seamless coordination, and expert guidance to make access to care safer and more reliable.
Rooted in healthcare and validated by federal studies, our proven model has expanded to include clinical research, autonomous vehicle support, and personalized patient and caregiver services.
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With relationships throughout the whole-person care ecosystem and in partnership with community-based organizations, we work to remove barriers to well-being—enhancing safety, accessibility, and peace of mind every step of the way.
STUDY RESULTS: Ascension St. Agnes Hospital, Baltimore, MD.
Altarum found a:
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92% Increase in Appointment and Procedure Attendance.
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2:1 ROI in cost reductions and outcome improvements.
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Savings accrued for the hospital in the first year of the program.
Beverly Kidder
Vice President
Agency on Aging of South Central Connecticut
"The Agency on Aging of South Central CT is pleased to be working with our partner organization, Interfaith Volunteer Caregivers, to provide the Vaccine Buddies program. Through the program, the AOASCC is connecting seniors with volunteers of all ages to help schedule vaccine appointments, ensure transportation arrangements are set, place reminder calls about the second shot and provide information and support to the seniors designed to reduce anxiety about getting the vaccine. We are thankful for the support we've received from Rep. Rosa DeLauro's office in securing funding for this project and the flexibility provided by CCC in transitioning our planned Trusted Ride Chaperone program into a COVID -19 response."