Meet TrustedRide CERTIFIED

Founded by caregivers with firsthand experience in avoidable non-medical transportation harm, we pair Certified Chaperones with clients to provide personalized, door-through-door support, seamlessly navigating moments of care.

Learn more about our founding motivation from the stories below.

My Mom's Story

“Would it have been so hard to have someone there to make sure Mom got settled and had a safe trip?”

Hear Her Story

My Dad's Story

“My dad didn’t stop needing care when he stopped driving—but getting there safely became nearly impossible.”

TRC Solutions

A Shared Story

"In the most medically advanced nation in the world, transportation still prevents us from a safe and affordable health system. We must do better."

See Our Impact

Your Copilot in Care

TrustedRide CERTIFIED is the nation’s pioneering provider of evidence-based standards and best practices for door-through-door Chaperone services. Designed to integrate smoothly with rideshare, driver services, public transit, and paratransit, our innovative platform delivers comprehensive, personalized support far beyond traditional curb-to-curb transportation.

TrustedRiders™ Chaperones provide critical assistance to vulnerable individuals, including those using assistive devices or requiring minimal wheelchair support, directly addressing Social Determinants of Health (SDOH) and improving healthcare outcomes. Our customizable training ensures each client receives a seamless, tailored experience.

We are not the wheels, but you can count on us as your trusted partner on your journey to better health and stronger communities.

Learn More

CERTIFIED Leaders

Jim Bialick

CEO

Alan Lopatin, Esq.

Co-Founder, CEO

Deborah Kayton-Michals

Co-Founder, COO

TRC: Proof in Practice

Hear from Chaperones

"It was perfect because it allowed me to make my own hours and really help in my community." - Meena, A Volunteer Chaperone