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TRC Chaperone Training

Course Overview

Program Administration

Rideshare Etiquette

Preparing Mentally

Words Matter

Assistive Devices

Service Animals

Meeting the Client

Visible and Hidden Disabilities

In Case of Medical Concerns

Difficult Situations

Well-being of Your Client

COVID-19 Protocol

Medical Training

Online Certification Quiz

Meeting the Client

You are a professional

Hospital Waiting Room

In the vehicle

To speak or not to speak, that is the question.

As a professional, how you conduct yourself during your time with the client is important. If you feel it’s appropriate and would be appreciated, open up a conversation with the client. As mentioned, it’s not helpful to begin conversation with a focus on any disability the person may have. Stay with general, non-emotional or potentially controversial topics. If the client isn’t responsive to attempts at starting a conversation, don’t press the point.

If this is a hospital visit or doctor’s appointment, there may be aspects of the visit that have brought discouragement or disappointment. Use your intuition to guide your involvement. Sometimes not saying anything is wisest.

Your duties

My attitude toward the client

Your attitude towards your client, as a professional, is not to be influenced by your own feelings or the demeanor of the client. Stay positive. Remember that your primary responsibility is to provide safe passage to/from your client’s destination.

© 2020 by TrustedRide-Certified, LLC

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