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TRC Chaperone Training

Course Overview

Program Administration

Rideshare Etiquette

Preparing Mentally

Words Matter

Assistive Devices

Service Animals

Meeting the client

Visible and Hidden Disabilities

In Case of Medical Concerns

Difficult Situations

Well-being of your client

COVID-19 Protocol

Medical Training

Online Certification Quiz

COVID-19 Health Protocol

Covid 19

In light of the current public health crisis, TRC has implemented the following health requirements for chaperones, drivers, and passengers based on CDC recommendations and public health research.

Wear a face covering

All persons in the car and chaperones interacting with patients will be required to wear a mask or other face covering at all times. TRC chaperones will be issued custom and CDC approved face masks. Masks must be worn for the duration of the ride and patient interaction. Please remember to sanitize your hands before and after putting on or touching your mask.

Clean the car before the ride

Please follow the guidelines provided by local TRC staff and refer to these only in their absence.


The following is a list of health items to consider prior to chaperoning:


If you reply YES to any of the questions below please STAY HOME

What is your temperature today without having taken fever reducing medications?

Do you have a fever over 100F?       □ Yes □ No

Loss of Smell or Taste?                      □ Yes □ No

Muscle Aches?                                   □ Yes □ No

Sore Throat?                                       □ Yes □ No

Cough?                                               □ Yes □ No

Shortness of Breath?                         □ Yes □ No

Chills?                                                 □ Yes □ No

Headache?                                         □ Yes □ No

Fatigue?                                             □ Yes □ No

Runny Nose?                                     □ Yes □ No

Congestion?                                      □ Yes □ No

Have you experienced any gastrointestinal symptoms such as nausea/vomiting, diarrhea, loss of appetite?                 □ Yes □ No

Have you, or anyone you have been in close contact with been diagnosed with COVID-19, or been placed on quarantine for possible contact with COVID-19?                                                                         □ Yes □ No

Have you been asked to self-isolate or quarantine by a medical professional or a local public health official?                  □ Yes □ No

Have you recently returned from domestic or international travel on the CT or CDC Travel Advisory List?                                             □ Yes □ No  

Keep windows down during the ride

Per CDC guidelines, and when the client is comfortable with the concept, keep vehicle windows open- at least slightly - to increase air circulation during the ride.


Follow and Enforce All Rideshare Service Health Mandates

As a service functioning in conjunction with prominent rideshare companies, our chaperones will be trained to fully understand and enforce the health and safety guidelines put forth by the rideshare firms. 


Please read about the measures Uber and Lyft have put in place to combat the Coronavirus pandemic.

© 2020 by TrustedRide-Certified, LLC

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